{"id":1204,"date":"2025-11-25T00:24:25","date_gmt":"2025-11-25T00:24:25","guid":{"rendered":"https:\/\/illustrationwizard.com\/clients\/prime-web\/?page_id=1204"},"modified":"2025-11-25T00:34:38","modified_gmt":"2025-11-25T00:34:38","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/illustrationwizard.com\/clients\/prime-web\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1204\" class=\"elementor elementor-1204\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9692ae6 e-flex e-con-boxed e-con e-parent\" data-id=\"9692ae6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34952d9 elementor-widget elementor-widget-image\" data-id=\"34952d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1384\" height=\"442\" src=\"https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-content\/uploads\/2025\/10\/sbashvd-a-1.png\" class=\"attachment-full size-full wp-image-45\" alt=\"\" srcset=\"https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-content\/uploads\/2025\/10\/sbashvd-a-1.png 1384w, https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-content\/uploads\/2025\/10\/sbashvd-a-1-300x96.png 300w, https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-content\/uploads\/2025\/10\/sbashvd-a-1-1024x327.png 1024w, https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-content\/uploads\/2025\/10\/sbashvd-a-1-768x245.png 768w\" sizes=\"(max-width: 1384px) 100vw, 1384px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d4339d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4d4339d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a40e3ac e-flex e-con-boxed e-con e-parent\" data-id=\"a40e3ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4407e3d e-con-full e-flex e-con e-child\" data-id=\"4407e3d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74879ff elementor-widget elementor-widget-text-editor\" data-id=\"74879ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-327fafb elementor-widget elementor-widget-wd_text_block\" data-id=\"327fafb\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h1>TERMS AND CONDITIONS OF USE<\/h1><p>At Prime Website Design we advise that you read through the Terms and Conditions carefully because we have revised them recently. Our terms and conditions have been written a clear and concise manner in order to avoid any confusion or difficulty. By agreeing to our terms and conditions will allow us to provide you with the security that we have pledged for.<\/p><\/div><\/div><\/div><div class=\"elementor-element elementor-element-f52aa1f elementor-widget elementor-widget-wd_text_block\" data-id=\"f52aa1f\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h2>Revision Policy<\/h2><p>At\u00a0Prime Website Design, we provide unlimited revisions for our customers. We provide unlimited free revisions and our customers can ask to modify their designs without any additional charges, presuming that the design and concept remain the same. Our revision turnaround time is of 48 hours.<\/p><\/div><\/div><\/div><div class=\"elementor-element elementor-element-5c28840 elementor-widget elementor-widget-wd_text_block\" data-id=\"5c28840\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h2>Refund Policy<\/h2><p>The unlimited free Revision Policy offered by primewebsitedesign.com not only ensures to provide customers with 100% satisfaction but also enables you to further improve\/modify on your initial design brief without any additional charge through your account area. We will refund your complete design order amount in case of any duplicate charge due to processing error.<\/p><p>The chart below contains information on the process of your refund:<\/p><p>As per the following arrangement, all requests for refunds will be fulfilled:<\/p><ul><li>If you have placed design samples revisions, then no refund requests will be entertained.<\/li><li><span style=\"color: #000000;\">We do not offer refunds in cases such as change of mind or dissatisfaction with our services.<\/span><\/li><li>Once website development work has commenced, refunds are not possible, regardless of any issues or changes of mind.<\/li><\/ul><p>Any and all refund requests will be subjected to approval or disapproval and\u00a0primewebsitedesign.com\u00a0reserves the right to approve or disapprove any request for a refund made by the customer on any policy violations and would differ from project to project.<\/p><\/div><\/div><\/div><div class=\"elementor-element elementor-element-fecae61 elementor-widget elementor-widget-wd_text_block\" data-id=\"fecae61\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h2>How to claim your refund<\/h2><p>Please ensure that you meet the following requirements in order to assure the approval of your refund request:<br \/>In order to claim your refund, you can specify your concern by contacting us via any of the following:<br \/>i. Toll free #\u00a0<a href=\"tel:(650) 562-6193\">(650) 562-6193<\/a><br \/>ii. Email Us at\u00a0<a href=\"mailto:compliance@primewebsitedesign.com\">compliance@primewebsitedesign.com<\/a><\/p><p>2. We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department.<\/p><p>However, after obtaining a refund, you would not be able to display any of the versions sent to you by the company and\u00a0primewebsitedesign.com\u00a0would obtain the rights to your design. Let us also specify that:<\/p><p>1. You agree that after the rights have been transferred to the company, you will no longer have the right (directly or indirectly) to use any response or other content, work product or media, nor will you have any ownership interest in or to the same.<br \/>2. Pprimewebsitedesign.com, working in collaboration with Government Copyright Agencies, would share Copyright Acquisition information for the refunded designs that would restrict the re-use of the designs as original designs in the future.<\/p><p>In case of any questions or concerns regarding our Refund Policy, please email us at\u00a0<strong><a href=\"mailto:compliance@primewebsitedesign.com\">compliance@primewebsitedesign.com<\/a><\/strong>.<\/p><h3><strong>Account Area<\/strong><\/h3><p>A convenient way to communicate with us is through the Account Area and is your sole responsibility to check it to address any concerns, queries, or any additional instructions required by the designer. Not being able to check the Account Area or not using it enough are not adequate grounds for a refund. If, however, you are having any issues with using the area, then you are free to contact our customer support team for any assistance.<\/p><\/div><\/div><\/div><div class=\"elementor-element elementor-element-d2a6c84 elementor-widget elementor-widget-wd_text_block\" data-id=\"d2a6c84\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h2>Quality Assurance Policy<\/h2><p>Our relationship with our clients means more to us than anything and is cherished. Therefore, we ensure the services that we provided are targeted towards providing maximum satisfaction to our clients. We understand that every project has its own uniqueness, hence we never embark on your job without doing prior research. For each of our designs, we undertake thorough research to ensure uniqueness and quality in your design. Your satisfaction with us motivates us to do better. Our designers work on your design making sure to comply with specifications that you have provided in your order form. At\u00a0Prime Website Design, we aim to provide our clients with ready-to- download and error-free designs, and ensure that quality is maintained at every step.<\/p><\/div><\/div><\/div><div class=\"elementor-element elementor-element-7f9c72b elementor-widget elementor-widget-wd_text_block\" data-id=\"7f9c72b\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h2>100% Satisfaction Guarantee<\/h2><p>At\u00a0Prime Website Design, we have always claimed our client\u2019s satisfaction as our first priority. That is why when you ask us to make any amendments to your design, the design team takes it as a challenge. Our team works according to the specifications provided by you until you are 100% satisfied with the end result. In case you are not, then we keep going back to the drawing board until it looks good to you. We also offer to completely coordinate with your printing company, we can do that as well without any additional charge.<\/p><\/div><\/div><\/div><div class=\"elementor-element elementor-element-a5c9af0 elementor-widget elementor-widget-wd_text_block\" data-id=\"a5c9af0\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h2>Delivery Policy<\/h2><ul class=\"design-services\"><li class=\"first\">As per the date on the \u201cOrder Confirmation\u201d, all the design order files are delivered to the Account Area. We also send our clients an email informing them about their design order delivery made to their specific account area. All policies pertaining to revision &amp; refund are subject to date and time of design order delivered to client\u2019s account area.<\/li><li>A reference number is provided as soon as the order is placed so that the customer is able to track the status of the order and post revisions against that reference number.<\/li><li class=\"last\">All our customized designs are delivered to within\u00a0<b>2 to 3<\/b>\u00a0days of receiving your order\u00a0<b><a href=\"mailto:sales@primewebsitedesign.com\">via email<\/a>.<\/b><\/li><\/ul><\/div><\/div><\/div><div class=\"elementor-element elementor-element-e40f34a elementor-widget elementor-widget-wd_text_block\" data-id=\"e40f34a\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h2>Record Maintenance<\/h2><p>Even if you have received the final files, it does not mean that we erase your work and information from our data bank. We maintain a record of your finalized designs even after we have provided you with final files. Therefore, if ever you require these final files again, we are able to send them to you. In order to obtain these files, all you have to do is make a request and we will provide you the final files.<\/p><\/div><\/div><\/div><div class=\"elementor-element elementor-element-896c1a9 elementor-widget elementor-widget-wd_text_block\" data-id=\"896c1a9\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h2>Copyrights of Logo<\/h2><p>Before your request for the final files,\u00a0Prime Website Design\u00a0retains all the rights of all logo concepts which you view in \u2018My Account\u2019. After you have requested the files, you reserve the right to coordinate with the copyright agencies to transfer the copyrights of logo to your business name and complete the process.<\/p><\/div><\/div><\/div><div class=\"elementor-element elementor-element-080c53b elementor-widget elementor-widget-wd_text_block\" data-id=\"080c53b\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h2>Activation Fee<\/h2><p>Dormant Accounts (Non-Responsive for 30 Days) would cost an additional Activation Fee, if resumed later than 30 Days.<\/p><\/div><\/div><\/div><div class=\"elementor-element elementor-element-85f302f elementor-widget elementor-widget-wd_text_block\" data-id=\"85f302f\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h2>Photos, Images &amp; Digital Content Policy<\/h2><ul class=\"design-services\"><li class=\"first\">Prime Website Design does not claim any right of ownership and only uses non-exclusive, royalty free photos or images in its design services.<\/li><li>All information regarding the royalty free images\/photos and digital content that was used for custom orders will be kept in the company\u2019s archive for maximum 6 months and will be removed from the records after the specified time.<\/li><li>The royalty free content is for allowed for web use only. A separate subscription fee is applicable in case the customer wants to print these.<\/li><li class=\"last\">Prime Website Design will not be held liable for any claim of ownership by the third party of the image, photo or digital content used in production<\/li><\/ul><\/div><\/div><\/div><div class=\"elementor-element elementor-element-8adc144 elementor-widget elementor-widget-wd_text_block\" data-id=\"8adc144\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h2>Customer Support<\/h2><p>Prime Website Design\u00a0provides\u00a0<a>24\/7 customer support<\/a>.\u00a0You can speak about your concerns and queries to our sales professionals. Our\u00a024-Hour Customer Support center\u00a0will assist you through the process and give prompt response to your queries and concerns<\/p><\/div><\/div><\/div><div class=\"elementor-element elementor-element-6dd1376 elementor-widget elementor-widget-wd_text_block\" data-id=\"6dd1376\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wd_text_block.default\"><div class=\"elementor-widget-container\"><div class=\"wd-text-block reset-last-child text-left\"><h4>Note:\u00a0Use of the stolen credit cards is strictly prohibited and is considered to be a serious crime. We work in close collaboration to fight cyber crime and make sure that all fraudulent orders are reported to the Federal and State Agencies<\/h4><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions TERMS AND CONDITIONS OF USE At Prime Website Design we advise that you read through the Terms [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1204","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-json\/wp\/v2\/pages\/1204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-json\/wp\/v2\/comments?post=1204"}],"version-history":[{"count":10,"href":"https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-json\/wp\/v2\/pages\/1204\/revisions"}],"predecessor-version":[{"id":1216,"href":"https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-json\/wp\/v2\/pages\/1204\/revisions\/1216"}],"wp:attachment":[{"href":"https:\/\/illustrationwizard.com\/clients\/prime-web\/wp-json\/wp\/v2\/media?parent=1204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}