{"id":191,"date":"2026-06-16T22:19:10","date_gmt":"2026-06-16T22:19:10","guid":{"rendered":"https:\/\/illustrationwizard.com\/clients\/alecia-gabriele\/?page_id=191"},"modified":"2026-06-17T23:21:28","modified_gmt":"2026-06-17T23:21:28","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/illustrationwizard.com\/clients\/alecia-gabriele\/refund-policy\/","title":{"rendered":"REFUND POLICY"},"content":{"rendered":"\t\t
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REFUND POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Reservation Retainer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

A non-refundable reservation retainer of $125 is required to secure an event date
and time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t

The reservation retainer:<\/p>

  • Holds the event date exclusively for the Client<\/li>
  • Is applied toward the total rental balance.<\/li>
  • Is non-refundable under all circumstances.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t

    Payment Schedule<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    The remaining balance is due no later than fourteen (14) days prior to the event date. Reservations made within fourteen (14) days of the event date require full payment at the time of booking. Failure to make required payments by the due date may result in cancellation of the reservation, forfeiture of any payments made, and release of the event date for rebooking.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t

    Client Cancellations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    All cancellation requests must be submitted in writing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t\t\t\t\t

    More than fourteen (14) days before the event date:<\/strong><\/p>

    Any payments made beyond the non-refundable $125 reservation retainer will be
    refunded.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t\t\t\t\t

    Fourteen (14) days or less before the event date:<\/strong><\/p>

    No refunds will be issued.<\/p>

    Because The Fawnlight Room reserves the event date exclusively for the Client and
    may be unable to secure a replacement booking on short notice, all payments
    become non-refundable within fourteen (14) days of the scheduled event date.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t\t\t\t\t

    Date Changes<\/strong><\/p>

    Requests to change an event date are subject to venue availability and must be approved by The Fawnlight Room. Approved date changes may be subject to current pricing and must occur within twelve (12) months of the original event date. Date changes requested within fourteen (14) days of the event date may be treated as a cancellation and are not guaranteed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t\t\t\t\t

    Venue Cancellation<\/strong><\/p>

    If The Fawnlight Room must cancel an event due to circumstances that make the venue unavailable, the Client will receive either:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t\t\t\t\t
    1. A full refund of all amounts paid, including the reservation retainer; or<\/li>
    2. The option to transfer all payments to a mutually agreed-upon future date.<\/li><\/ol>

      This shall be the Client’s sole remedy in the event of venue cancellation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

      \n\t\t\t\t\t

      SECURITY DEPOSIT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t

      $100 Refundable Security Deposit<\/strong><\/p>

      Refund issued if:<\/p>

      • No damage occurs<\/li>
      • No policy violations occur<\/li>
      • \u00a0No excessive cleaning is required<\/li><\/ul>

        Refunds are typically processed within 7\u201314 business days following inspection.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

        \n\t\t\t\t\t

        FORCE MAJEURE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        If cancellation occurs due to circumstances beyond the control of either party,
        including natural disasters, government restrictions, or facility damage, clients may
        choose:<\/p>

        • A full refund, or<\/li>
        • Rescheduling at no additional charge<\/li><\/ul>

          Does not apply to personal or client-related circumstances.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

          \n\t\t\t\t\t

          NO-SHOW POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t\t\t\t\t\t

          Failure to appear without prior written cancellation results in forfeiture of all
          payments, including retainer and security deposit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

          \n\t\t\t\t\t

          COMMUNITY CARE DISCOUNT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t\t\t\t\t\t10% Off All Event Packages<\/strong>\n\n
          \n\nAvailable for:\n\n
            \n
          • Celebrations honoring individuals age 65+<\/li>\n
          • Senior group gatherings<\/li>\n
          • Retirement parties<\/li>\n
          • Persons with disabilities as guest of honor<\/li>\n
          • Registered nonprofits<\/li>\n
          • Foster and adoptive family celebrations<\/li>\n
          • Caregiver appreciation events<\/li>\n
          • Teacher appreciation events<\/li>\n
          • Veteran and military gatherings<\/li>\n
          • First responder appreciation events<\/li>\n
          • Support groups<\/li>\n
          • Remembrance gatherings<\/li>\n
          • Verified fundraising events<\/li>\n<\/ul>\n\n
            \nDocumentation may be required for certain discounts.\nDiscounts may not be combined with other promotions or offers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            REFUND POLICY Reservation Retainer A non-refundable reservation retainer of $125 is required to secure an event dateand time. The reservation […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-191","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/illustrationwizard.com\/clients\/alecia-gabriele\/wp-json\/wp\/v2\/pages\/191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/illustrationwizard.com\/clients\/alecia-gabriele\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/illustrationwizard.com\/clients\/alecia-gabriele\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/illustrationwizard.com\/clients\/alecia-gabriele\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/illustrationwizard.com\/clients\/alecia-gabriele\/wp-json\/wp\/v2\/comments?post=191"}],"version-history":[{"count":7,"href":"https:\/\/illustrationwizard.com\/clients\/alecia-gabriele\/wp-json\/wp\/v2\/pages\/191\/revisions"}],"predecessor-version":[{"id":234,"href":"https:\/\/illustrationwizard.com\/clients\/alecia-gabriele\/wp-json\/wp\/v2\/pages\/191\/revisions\/234"}],"wp:attachment":[{"href":"https:\/\/illustrationwizard.com\/clients\/alecia-gabriele\/wp-json\/wp\/v2\/media?parent=191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}